Silicobay Solutions

Packages

Managed IT Services Retainer

Depending on the size of your organization, we offer comprehensive maintenance of your IT infrastructure needs, from endpoint protection and IT hardware infrastructure to email administration. Focusing on high availability and customer service ensures we are there when you need us.

 

SILVER

Small Business

Remote Helpdesk Support

Unlimited

 

On-site IT Helpdesk Support

Unlimited

Endpoint Protection and Response

10 licenses

IT asset inventory management

No

Information Security Policy

No

IT Hardware Procurement Services

Included

Microsoft 365 license

NIL

Mobile Device Management

No

Email administration

Yes

DNS administration

Yes

IT hardware storage

No

gold

Small to Medium Business

Remote Helpdesk Support

Unlimited

On-site IT Helpdesk Support

Unlimited

Endpoint Protection and Response

80 licenses

IT asset inventory management

Yes

Information Security Policy

Yes

IT Hardware Procurement Services

Included

Microsoft 365 license

Microsoft Business Standard for 80 users

Mobile Device Management

No

Email administration

Yes

DNS administration

Yes

IT hardware storage

Yes

PLATINUM

Medium Enterprises Business

Remote Helpdesk Support

Unlimited

On-site IT Helpdesk Support

Unlimited

Endpoint Protection and Response

160 licenses

IT asset inventory management

Yes

Information Security Policy

Yes

IT Hardware Procurement Services

Included

Microsoft 365 license

Microsoft Business Standard for 160 users

Mobile Device Management

Yes

Email administration

Yes

DNS administration

Yes

IT hardware storage

Yes

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